Unsolved

This post is more than 5 years old

6 Posts

1384

April 26th, 2017 12:00

XPS 13 9333 SSD Impossible to write

hi people so i'm stuck with this problem, i cannot in any way format,  create partitions/mbr or install an OS on my xps 13 9333

i run all the bios tests and they are all positive, now i have no os installed and just a big raw disk which i cannot use...please please please im going crazy what solution can you suggest to resolve this issue? thanks a lot

9 Legend

 • 

87.5K Posts

April 26th, 2017 16:00

Is this a brand-new SSD, or did it previously have an OS installed onto it?  And exactly which OS / OSes are you trying to install?    The system is likely in UEFI mode, meaning you must use a relatively new OS  -- older ones don't support UEFI.

6 Posts

April 27th, 2017 05:00

it's the lite-on ssd which comes with the laptop, i bought it 3 years ago and it it came with win8 but i cleared all partitions in the disk and installed win7 when i bought it...bios is in legacy mode im trying to install win7 x64 like the one i had and also win10...none works...it's impossible to format the partitions says windows installation, is the ssd broken? i cannot find an answer please any help is welcome

6 Posts

April 27th, 2017 09:00

can also any dell support staff member lend me some help please?

9 Legend

 • 

87.5K Posts

April 28th, 2017 08:00

Windows 7 is going to need a driver in order to see that drive during the installation.  Are you pausing the install with f6 when indicated and connecting a flash drive with the SATA or RAID (whichever mode you're installing in) drivers?

6 Posts

April 28th, 2017 11:00

i have always installed win7 without any drivers with this ssd drive, also i remind that win10 can't be installed either. The ssd is seen by both win installation software but none can format the partition and create the mbr.

can you please elaborate on what drivers and the procedure to install them if that's the case?

6 Posts

April 28th, 2017 14:00

yes i run the thorough bios tests  (the ones that take 40-45 minutes) but they are all positive...so im really going crazy because i cannot find the solution

9 Legend

 • 

87.5K Posts

April 28th, 2017 14:00

It sounds like the drive is bad.  Did you run a full diagnostic on it (not just the quick 10-minute test)?

No Events found!

Top