Unsolved
1 Rookie
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3 Posts
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65
March 17th, 2025 11:22
WB7022 and the new Dell Display & Peripheral Manager
Has someone a working solution for this combination? DDPM does not detect my camera at all. She is working in general (windows camera app and biometric). But the dell application isnt working at all.
Am i the only one, or a known bug?
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DELL-Chris M
Community Manager
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56.8K Posts
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March 18th, 2025 15:45
Follow the instructions here =
DDPM issues, how to report them to Dell
zergchen
1 Rookie
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3 Posts
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March 18th, 2025 16:53
Hey Chris,
the camera has no option for service tags. What can i do?
karthikthiru
1 Rookie
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1 Message
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April 23rd, 2025 17:35
I have this problem too. After I did the update on March 28, 2025, the DDPM is not detecting WB7022. It was detecting fine until then. But I am able to open the camera (WB7022) with other apps like Teams or Zoom. Not able to detect in DDPM means, I can't change the settings for the camera
zergchen
1 Rookie
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3 Posts
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May 7th, 2025 16:40
Hello! Unfortunately, the latest update of the DDPM causes even major problems with the WB7022. The latest update even destroyed my USB host drivers. I had to reinstall all USB drivers. DDPM is currently not working with my WB7022.