Recognising external hard drive

Hi just purchased Alienware Aurora R10 AMD Ryzen(TM) 7 3700X (8-Core, 32MB L3 Cache, Max Boost Clock of 4.4GHz) but when I connect my Iomega eGO external hard drive it either gives me the blue screen or flashes up with a notification asking where to install it I think but that disappears before I have chance to click on it.  Drive works perfect on an old laptop.  I’m no computer wizard so any help greatly appreciated.