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3415

September 14th, 2016 02:00

Optical drive not detected

Hi guys

I'm having dell inspiron 3521, its all working fine but 3 days before may be 4 days my laptop stops detecting ODD. I did all as instructed in the following link but noting happens. I have also attached an screenshot while running diagnostics in support website.  what to do guys? help me, thanks in advance

http://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/optical-drive-cddvd-not-detected-by-windows-10/f2c8523a-2e34-474a-8137-f439a65a3ba8 

9 Legend

 • 

87.5K Posts

September 15th, 2016 17:00

The drive has failed - replace it.

9 Legend

 • 

87.5K Posts

September 14th, 2016 04:00

Does the system setup (F2 at powerup) see the drive?

September 15th, 2016 01:00

In system setup SATA ODD not detected

September 16th, 2016 02:00

^﹏^  any way thanks for your suggestion

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