Unsolved
This post is more than 5 years old
9 Posts
0
697
December 14th, 2017 01:00
Optical Drive GU90N recognised but not reading any discs?
I have an inspiron 7737 running windows 10. I have not required the optical drive for some time and now several months of updates later i discover it is not working!
it show in device manager and shows working properly (It's not)
Hve run all the diagnostics and trouble shooters but not help resolving the issue. I this a sofware issue? or do I hve a faulty drive?
It also shows in the BIOS...
Not really sure why I it will not read anything from music CD, DVD or data??
No Events found!
ieee488
4 Operator
•
11.1K Posts
0
December 14th, 2017 09:00
It is possible the laser inside the drive went bad.