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3 Posts
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20254
September 10th, 2017 16:00
NO BOOT DEVICE AVAILABLE
I have a Dell Inspiron 660s, Windows 8 computer. I have such a problem, when the computer is turned on, the logo appears Dell without rolling dots, after that it snacks and writes-No boot device available. Sata 0: Installed. Sata1: Installed. Strike the F1 key to retry boot. F2 to run the setup utiliity. Help me fix this. Thank you
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ejn63
9 Legend
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87.5K Posts
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September 10th, 2017 17:00
Press F12 a few times at powerup and boot to the Diagnostics. Run an extended test on the hard drive (this will take a couple of hours to complete).
Post any errors you see by number (2000-0142, etc.).
max98
3 Posts
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September 11th, 2017 18:00
Thanks for the fast response. Just finished the diagnostic tests. It says it passed. Advise me on what to do next? Thank you
ejn63
9 Legend
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87.5K Posts
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September 12th, 2017 05:00
You'll need the recovery media you made when you received the system - boot the system from that flash drive or DVD and then do a repair install.
max98
3 Posts
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September 13th, 2017 17:00
Thank you for your reply. Unfortunatelyi don't have the media recovery cd. Anything else that you can suggest?
ejn63
9 Legend
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87.5K Posts
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September 14th, 2017 05:00
You'll need to make a recovery flash drive
www.microsoft.com/.../windows8
swifty96
1 Message
0
September 14th, 2017 23:00
I have similar problem - ran diagnostic - "fail PSA V 4236 error: 2000:0142. Error code says to "update BIOS and Hard Drive Firmware." Does this mean I have a harddrive or software/driver problem? Easy to rectify??
shesagordie
10 Elder
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46K Posts
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September 15th, 2017 14:00
SWIFTY96
Error Code 2000-0142, indicates a failing/failed hard drive and you need to replace it.
Bev.
Jobby Issac
46 Posts
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September 18th, 2017 01:00
Hi,
Its not necessary that you need a Windows CD or flash drive to perform reinstallation. There may recovery partition in your system. From this recovery partition you can easily perform the recovery.
Hope this link will be helpful..
www.dell.com/.../how-to-restore-the-dell-factory-image-with-dell-backup-and-recovery
Shanika60
1 Message
0
May 28th, 2019 06:00
Can I get some help my computer is stuck on the hard-disk drive failure screen.
Dell-SreejithR
4 Operator
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3.4K Posts
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May 28th, 2019 10:00
Thank you for your message. What is the system model in question here?
What is the error message? What is the status of the hard dive in BIOS?
Run a hardware diagnostic by following the video on this link
For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Sreejith R) & send a private message with the service tag, registered name & email address.
How to locate the service tag
Swglfawy
1 Message
0
May 28th, 2019 16:00
I have this problem and I ran diagnostics and received error code 2000-0141. Prior to this it said I needed to do a reinstall so I went to geek squad to do a backup prior to that and when I received it back I have all these issues.
bloo_cloo
1 Message
0
November 28th, 2020 12:00
The error message I received is 2000-1501 and 1501 please help.