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August 23rd, 2004 18:00

My cd/dvd rom drive cannot be found! Please help me

I have an inspiron 8200 wiht XP pro as operative system. Today I discovered that my cd/dvd rom drive cannot be found/recognized. The cd/dvd rom drive icon does not even display in 'my computer'. All help would be appreciated. Thanks

2 Intern

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14.4K Posts

August 23rd, 2004 19:00

is it seen in bios?
if yes, are there any error messages in device manager?

3 Posts

August 24th, 2004 05:00

Hi Bacillus,

Thank you for your reply!

Unfortunately I am do not know what 'bios' are. But I do get a message when closing down 'word':

"Microsoft Visual Basic; compile error in hidden module: Auto Exec"

Do you think these problems are interrelated?

Best

P.

3 Posts

August 24th, 2004 05:00

I have now checked the bios .... and it is there.

2 Intern

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14.4K Posts

August 24th, 2004 09:00

what about device manager error messages?

1 Message

March 29th, 2012 17:00

I have the Studio XPS 8100 desktop with windows 7.  The DVD/CD-ROM Drive cannot be found when I tried to dowmload and install the driver.  The DVD/CD icon

not display in "my computer".  I  get code 19 - Windows cannot start this hardware device because its configuration (in the registry) is incomplete or damaged.  Help wanted.  Thank You.

10.9K Posts

March 29th, 2012 19:00

You shoukd have started a new thread, but since you are here. try this Microsoft Article ........

support.microsoft.com/.../982116

If the "FixIt" does not work, scroll down the page and follow the manual instructions for your operating system.

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