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51741
November 1st, 2014 15:00
Lost CD/DVD drive in BIOS / Dell Inspiron 3847
I lost my CD/DVD driver entry in BIOS boot section while trying to change the boot order around. I was trying to use a boot disk that did not work correctly and did not know it and thought I had to change boot order to see the boot-able DVD. DOH!! ;-)
One of the 5 boot choices changed from [HL-DT-ST DVD+/-RW GHBON] to [Internal ODD Devices] in all cases.
Below the 5 choices is the HHD entry and below that was the DVD entry of "HL-DT-ST DVD+/-RW GHBON". Now there is only the HHD entry and no DVD entry.
DVD shows OK in "Device Manager" and will boot from proper DVD boot disk OK. I tried updating BIOS from A04 to A05 with no change. I've run every Dell tool/test I can find with no luck in restoring/correcting the DVD entry in BIOS.
I spent the better part of a week in setting up this backup compy with all the programs/files wife and I use for work/play. I wanted to make an ISO image of everything for total restore in one move. I don't want to re-build it from scratch again unless I have no other choice. I made all the factory disks to restore but will it restore the BIOS DVD boot entry correctly? If this is only choice I'll do it but it has to correct the BIOS entries.
osprey4
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November 3rd, 2014 16:00
I really don't think this is an issue.
osprey4
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November 2nd, 2014 03:00
Hi Jamercer,
Does the DVD drive work? I'm not clear on that.
jamercer
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November 2nd, 2014 08:00
Osprey4 thank you for looking at my issue. Sorry I was not clear on that. Yes the DVD drive does work properly and it will boot when it has a boot-able disk in it. Everything is OK except for the BIOS boot entry changed.
osprey4
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November 2nd, 2014 12:00
Does the drive appear correctly in the drives list in the BIOS?
jamercer
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November 2nd, 2014 13:00
Yes, on 'Main" tab under SATA Info SATA 2 is correct DVD entry and HHD is on SATA 0 with 1 & 3 empty.
jamercer
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November 3rd, 2014 20:00
Thanks for your help Osprey4 I've learned a lot from your postings.
I have to agree now. LOL!
On further exploring I found 'F12' to boot manager. New for me, I'm old school 'F2'. Then I found hitting any key will offer you a choice of F2 or F12. Well DVD showed up correctly in all places in (F12) and then on rebooting using 'F2' to BIOS setup DVD now shows up correctly in all places in BIOS boot setup (F2).
I'm use to changing boot order by + and - and moving up or down. This boot order can be change with 'Enter' as well as + and - and this is where the error started I believe.
Thank you Sir for your encouraging and supportive postings here and with so many other folks. Everything works fine now.
osprey4
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November 5th, 2014 13:00
You're very welcome. Glad to help!