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1141
January 25th, 2018 14:00
Latitude E5440: Seagate Firmware Update Error
Hi,
I am trying to update the following drive using "Kahuna V_ZPE.exe" downloaded from dell.com
Model: ST500LM000-1EJ162, Serial: W762SFP4, Firmware: DEM9
I am getting "Error Unable to identify BIOS HHD0" "Download and use the USB Boot Key or ISO CD image version of this utility"
I have already googled and seen in the Dell Community posts but no solution found. I called Seagate Tech support without any success. Please help.
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Harry108
4 Posts
0
January 25th, 2018 14:00
Windows 10 Pro 64 bit (Build 16299)
BIOS A19
BIOS Mode Legacy
Latitude E5440 Laptop Info