Start a Conversation

Unsolved

This post is more than 5 years old

H

1141

January 25th, 2018 14:00

Latitude E5440: Seagate Firmware Update Error

Hi,

I am trying to update the following drive using "Kahuna V_ZPE.exe" downloaded from dell.com

Model: ST500LM000-1EJ162, Serial: W762SFP4, Firmware: DEM9

I am getting "Error Unable to identify BIOS HHD0" "Download and use the USB Boot Key or ISO CD image version of this utility"

I have already googled and seen in the Dell Community posts but no solution found. I called Seagate Tech support without any success. Please help.

 

4 Posts

January 25th, 2018 14:00

Windows 10 Pro 64 bit (Build 16299)

BIOS A19

BIOS Mode Legacy

Latitude E5440 Laptop Info

Manufacturer Dell Inc.
Product 03CHJ4
ePPID CN03CHJ4129634BI03E6
No Events found!

Top