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3892
June 17th, 2016 20:00
How to replace a failing hard drive on Inspiron 660
My Inspiron 660 hard drive is failing. I bought and installed a new bigger drive from Amazon. Using he Windows 8 recovery jump drive I made when I first bought the computer, I can not reset the PC. If I choose, "Yes, repartition the drives" it says, "There was a problem resetting your PC". If I choose, "No, Keep the existing partitions" I get "Unable to reset your PC. A required drive partition is missing."
I was hoping I could use the recovery disk (jump drive) to install the Windows 8 on the new drive.
Is there a way to install Windows 8 on the new hard drive?
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Mary G
4 Operator
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20.1K Posts
1
June 21st, 2016 09:00
You need to download windows 8.1 iso file, burn it to disk and boot to the disk and do a custom install. Recovery disks don't work on a new blank hard drive. Directions and download here--
windows.microsoft.com/.../create-reset-refresh-media
Philip_Yip
9 Legend
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16.1K Posts
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June 22nd, 2016 00:00
You can Download a Windows 10 TH2 .iso from Microsoft and Clean Install using your Windows 8 OEM UEFI BIOS SLP key:
http://dellwindowsreinstallationguide.com/download-windows-10-oem-and-retail-iso/
dkener
3 Posts
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June 25th, 2016 22:00
Thank-you very much for the helpful information. I ended up buying new computer, but when I get time maybe I'll bring the old one back to life.
dkener
3 Posts
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June 25th, 2016 22:00
Thanks so much for answering my question.l I got so frustrated when I couldn't find answers that I ran out and bought a new computer. I'll look at the old again some day...