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December 3rd, 2017 08:00
hard drive failure
hi
i'm having problems with the hard drive on my laptop. xps 13 9343. got a blue screen error, laptop won't boot. tried multiple recovery options, finally formatted and installed a fresh copy of windows 10. ran the dell support assist tool. the results showed test failure for hdd. I have a Samsung sata hdd 128 gb. it gave a line read error in the memory test and a random read error. do I need to replace it or is there some way to repair it?
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ejn63
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December 3rd, 2017 13:00
If it's showing random read errors, it needs to be replaced.
These are M.2 drives - but must be SATA. NVMe not supported in this model.