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August 16th, 2017 14:00
Hard Drive Failed Code: WHD20.OA7
I was running Dell System Tests of my Studio XPS 8100 and I got message that one of my hard drives (Samsung HD103SJ) has failed and it showed the code: WHD20.OA7.
I need advise regarding this issue.
System Summary
Studio XPS 8100
OS: Microsoft Windows 10Pro
CPU: i7 CPU 860 @ 2.80GHz
Memory: 8.00GB
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DELL-Brad L
Community Manager
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2.7K Posts
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August 16th, 2017 15:00
Hi there,
Does it give you something like this on the error code? It should look like that but just wanted to verify, and if it does then you will want to backup the data on the drive and get it replaced. Unfortunately in my experience, even if the drive is working it will fail eventually.
I hope this helps, but let me know if you have any further questions on this.
Best regards,
Brad