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March 8th, 2015 15:00
"Disk is in frozen state through the BIOS" how to disable secure write Protection in Optiplex 760?
I've bought a Kingston V300 SSDNow solid state drive, hadn't read before about how to handle this drive. Now it becomes very slow, and Kingston recommends HDDerase to ATA Secure Erase, and so to bring it in nearly factory default state. But if I start this Prog, it sees my drive, but it is in frozen state, and comes a message: "ATA Security Feature Set is prohibited by the system BIOS Chip" Do somebody tell me, how to disable Bios Protection to secure write to an SSD? If I try it, it comes a message: "Bios have frozen the Drive"
Thank You,
Zoltan
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DELL-Todd S
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March 13th, 2015 13:00
Hi Zoltan,
We can't help you with 3rd party software applications but to get into the BIOS of your Dell system please follow these instructions.
<ADMIN NOTE: Broken link has been removed from this post by Dell>
If your BIOS has a password or a lock on it we cannot help you remove those here on the Dell forums. You would need to contact Dell technical support directly and be able to prove ownership of that system. They would then be able to help you remove any passwords or locks in place in the BIOS.
Let us know if this helps.
Todd