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7227
September 2nd, 2008 17:00
Dimension 4600 windows xp - Primary Drive 0 not found
I'm getting a black screen error msg that says
Primary drive 0 not found
strike F1 to continue (which just creates the same msg)
strike F2 to run setup utility (wich comes up, but I don't know what to do with it)
I recently installed service pack 3
computer is 3-4 years old
when I try to reboot and get the Dell screen that usually proceeds the Windows screen, before it goes to the error screen now, I see "Bios revision A12"
No Events found!
ejn63
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87.5K Posts
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September 2nd, 2008 18:00
Try reseating the data and power cables to the hard drive. If it's then still not found, replace it; it has failed.
cthrn
17 Posts
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September 2nd, 2008 19:00
Sorry for my ingnorance, but how do I reseat the data and power cables to the hard drive?
And if "it" has failed, you mean the hard drive?
ejn63
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87.5K Posts
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September 2nd, 2008 21:00
Unplug the cables, and plug them back in again. Yes, if the drive is then not seen, that's what has failed.