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June 10th, 2021 17:00
Dell Wireless Keyboard and Mouse- KM636 USB device not recognized
Hi team,
I tried to work out why my bundle mouse and keyboard no longer works on both my Windows or Mac laptop. I bought it last year September and it should be under warranty. My only problem is, I couldn't find the Service Tag which makes it even harder to proceed in contacting Technical Support (Australia)
Is there anyone who could assist me on this?
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DELL-Cares
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June 11th, 2021 11:00
We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.