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April 25th, 2017 02:00

Dell Vostro v13

Thanks again for your answer/reply, but it is not what I am looking for as I already mentioned that I have no recovery image as the laptop has no CD/DVD player. I have a new disk, a WIndows installation on an USB stick. The "only" but very big problem is that after installing of course also using the drivers from Dell support the system is much more slower than before. What do I miss, did I wrong? I'm of course missing the partition that Dell has installed with probably a recovery image and may be more. Is that a proiblem? If no any idea?

regards frans

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87.5K Posts

April 25th, 2017 05:00

Have you run an extended system diagnostic?  If the reason you had a crash is a dying hard drive -- not inconceivable if the drive is original to the system and therefore at or near the end of its design life -- that could be the entire cause of the issue.  F12 at powerup - run the extended drive diagnostic (takes a couple of hours to do).

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