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August 17th, 2021 14:00

DELL Vostro 3888 - M.2 Nvme SSD not detected in BIOS or OS

Hi all,

I just have purchased new DELL vostro 3888 and tried to install brand new M2 SSD but its not detected i have tried to play with bios options with no success

 

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27.1K Posts

August 18th, 2021 08:00

We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.

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February 1st, 2022 02:00

Dell-cares

Please help me i have the same problem my service tag Service Tag:
I have 1 TB SATA drive and buy new NVME 1 TB Samsung 870 disk. NVME  the drive is correctly detected in bios system information. But in boot sequence list there is only nic and windows boot manager. I have installed Win10 via USB pendrive using F12 and boot from pendrive . Windows 10 has been installed on nvme disk but Windows boot manager have been installed on SATA 1 TB drive. When i disconnect SATA drive windows cant boot form NVMe disk because cant see bootable NVMe drive. I have installed newest at this moment bios 2.8.2. Without SATA disk I cant install Windows because NVMe isn't detected in bios as bootable drive. How to solve this ? New Dell Bios doesn't have legacy mode only UEFI.

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