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53520
May 14th, 2015 22:00
Dell T5400 New SSD not recognized
I am having a problem with installing a new SSD on my T5400. Ultimatly I want to load the OS and all software onto the SSD and then install a 2nd SSD of the same type and size to store my files.
My specific situation is:
Previously had a poweredge 6/i sas scsi perc 6 adapter with (2) 500gb HD setup in raid 0, Win 7 pro 64 bit.
I have removed the perc 6 adapter and installed a new Samsung 850 Evo 500gb SSD into sata 0 position. I am trying to do a fresh reload of the OS onto the SSD with the bios (Version A11) set to Raid Autodetect/AHCI selected.
When installing windows it doesn't see the SSD and is looking for drivers to continue. I have tried to find the appropriate drivers on the dell website for my system and put the NautilusDOSA48_ZPE unziped onto a USB drive. It looked for a driver there, but windows returned a "no signed driver found" message. Of note is that I was able before removing my other configuration underdisk management format and establish a simple volume on the drive.
Questions:
Is removing the RAID card affecting the install, did it have the previous set of drivers that I seem to be missing? If so how do I work around that?
Is leaving the RAID card in and not connected to the drive or connect to the card and "not" setup a raid configuration a possibility? If so is it a good idea?
I have been to the dell support site and found what I thought was the best set of drivers for my system and SSD (NautilusDOSA48_ZPE) is it the correct driver for my application or is there a better one avalible?
Any help would be appriciated.
Thanks
dad.de.o
4 Posts
1
May 24th, 2015 09:00
Hi Todd,
Thanks for your response.
I currently have the drives installed and working on my system
In answer to your response, yes the A11 Bios had been installed for over a year, the raid card was removed and AHCI enabled prior to the SSD installation.
The issue as it turns out was a simple one, as I mentioned after enabling AHCI I thought the ports 0 and 1 would auto detect the new drives, they did not. Once I manually configured the ports on in the Bios the system recognized the new SSDs and they are working now.
Best
Randy aka Daddy O
DELL-Todd S
3 Apprentice
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1.8K Posts
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May 18th, 2015 14:00
Hi,
Not honestly sure how much I can be of help here but I'll try.
I don't think having the RAID card in or not should affect the OS install. You said you have A11 BIOS on that system, did you update to that version when doing this install or was that version that has been on it for a while? If A11 has been on that system since the previous hardware configurations, have you tried to reset the BIOS to default settings and then, after saving / exiting, go in and adjust it to AHCI?
TBH, I would probably take the RAID card out of the system prior to doing the install. I don't think it should affect it but not having it in removes one possible failure point. Get Windows installed, then add in the card and the 2nd SSD to build the RAID.
Let us know if you've figured out the answer to your problem or not. If not, I'll see if I can find some other suggestions to try.
Todd