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October 23rd, 2022 11:00
Dell Inspiron 3541 DVD drive gets stuck at 'Insert disc', Windows 8.1
Long time back, I had purchased Dell Inspiron 3541 & Windows 8.1 is updated. I never used DVD drive although recently, i was given medical reports on a DVD. Now when i click on DVD drive icon it gets stuck on the message 'Insert disc'. I tried almost everything but there is no way DVD will be read, forever stuck on 'Insert disc'. I checked driver software is very old but when i try updating i get the message that its up to date.
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Kflash08
3 Apprentice
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631 Posts
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October 30th, 2022 14:00
When you insert the disc, do you hear any kind of mechanical noises coming from the drive? Does it attempt to spin up?
If you haven't used the drive in a while, the lens maybe dirty. Try blowing compressed air around the lens and see if that fixes the problem.
Do other CDs/DVDs read in the drive? Both commercially pressed and recordable?