Unsolved
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268
October 17th, 2023 02:54
Dell 1TB Portable External Hard Drive USB 3.0
I am not able to connect my External Hard Drive with Inspiron 5406 2 in 1, Dell support keep asking for Service tag but takes nothing from w
hat's available on disk
No Events found!



Stellenbosch
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October 17th, 2023 08:50
This is a fairly old drive and can suffer from read errors and that will mean the drive does not get ready to mount in Windows, then was this drive dropped some time and where are you located more or less.
Stellenbosch
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February 6th, 2025 13:00
Good day, did you ever manage to recover the data from this drive from you only saw your reply after a few years?
Juan
drkosamia
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February 6th, 2025 18:09
No, I was never able to recover it.
Stellenbosch
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February 7th, 2025 12:51
@drkosamia was this drive send to a recovery specialist and was it opened up before ?
(edited)
drkosamia
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February 7th, 2025 16:20
@Stellenbosch Seriously