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December 13th, 2014 19:00

CD Drive problem.

Hey. I have a Dell XPS 8700SE running on windows 8.1. I kinda ran into a certain problem. Whenever you turn on the computer, the CD drive makes a disgusting sound upon startup. The sound is like it's trying to read a CD but a little louder. However, when this happens, the splash screen hangs for a minute and then it starts up windows. Does anyone know how to fix this?

It doesn't happen everytime, but it happens every few boots. When this doesn't happen, it take 9 seconds to boot.    

30 Posts

February 3rd, 2015 00:00

Thanks for helping me out, osprey!

However, I found a fix. I downgraded the bios form A03 to A04 (it's not a upgrade. Dell released A04 first, then A03.)

The CD drive was no longer heard again. ;)

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34.2K Posts

December 14th, 2014 10:00

Hi Shaneshadow,

Please boot to the BIOS and locate the list of boot devices. Remove the DVD drive from your bootable device list.

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