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July 12th, 2017 04:00

Blocked space in HDD

I am using Inspiron 7348 model, every Friday "Dell Backup and Recovery" utility backup the data and during the process it consumes around 130 GB spacein HDD and releases the same after traffic to external drive, on 7 July, backup has been started and was ineterupted in the middle, around 130 G  space has Ben in hide, when I tried to archive it says no backup. How I can cleanup the hidden space.

Thanks in advance for your support.

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July 12th, 2017 12:00

Siva Ramji,

Are you backing up the whole hard drive instead of just the files you worked with everytime you back up?

 Do you have the Premium version installed?

Dell™ Backup and Recovery enables a user to create a system backup, data backup, and backup data onto Cloud Storage.

A NOTE indicates important information that helps you make better use of your computer. NOTE:

Data backup on a network drive is not supported.
System Backup, Scheduled Data Backup, and Continuous Data Protection are features that are available to Premium users only.
Cloud Backup is a paid feature and the user will need to pay a fee to use Cloud Storage after the trial period expires.
Cloud Storage is available as a paid feature on both Basic and Premium versions of Dell Backup and Recovery 1.8.
Upgrade to Premium version of Dell Backup and Recovery is a one-time purchase but Cloud storage is a yearly subscription paid service.
An active internet connection is required for Cloud Storage.
Data backup can be done onto a local drive or an external USB drive.

The user can access the following options upon entering the Backup screen:

System Backup
Data Backup
Each of these options are explained in the following pages in this section.

The Difference Between System Backups and Data Backups
System Backups store snapshots of the User Partition at a certain point in time. The snapshots include the operating system, registry, drivers, software applications and data files, as well as system areas hidden from the user.

Data Backup is a backup archive of a file or a group of files containing a copy of selected file/folder contents. When you create a Data Backup, only the data, along with the folder tree, are compressed and stored.

Recommended Configuration


Use these recommendations as a guideline for the best configuration for System Backup.

The external hard drive being used should be larger than the amount of data that is being backed up. It is recommended that the hard drive is several times larger than the amount of data.
It is recommended that the System Backup be done on to the same hard drive that was used to create the Factory Recovery Media so that the user is able to restore the system to the latest System Backup in case of a failure.
Schedule System Backups to occur on a regular basis; monthly, weekly or daily depending on how often the data on the system changes.
Make sure the external hard drive is connected to the system when the scheduled back up is to occur.
Regularly check System Backups to make sure that they are performing as expected.
Check the Activity Logs by clicking ? on the top right hand side of the application.
Go to Restore Data and check to see if new files included in this System Backup are available to restore.

Local Backup

Browse - Click this tile to set the Data Backup location.
Continuous - Click this tile to enable continuous real time data protection.
Scheduled - Click this tile to schedule the back up frequency. It can be set to daily, weekly, or monthly.
Manual - Click this tile to do a manual backup.
More options (located on the top right side) - Click this to configure the Data Backup settings. 

Data Recovery

Original Destination - This is the location from where the data is recovered.
Browse - This is the location where the data is recovered to. The user can click this tile and specify the location.
Rename Duplicate Files - Selecting this option will keep any duplicate files while recovering and rename them with a number next to the original name.
Keep Newer Files - Selecting this option will keep only files with the latest date and time stamp.
Overwrite All Files - Selecting this option will overwrite all existing files and folders with the files and folders from within the data backup.
A CAUTION indicates a potential for property damage, personal injury, or death. CAUTION:
The user needs to be careful while selecting this option as there are chances of data loss.

Keep Older Files - Selecting this option will keep only files with the oldest date and time stamp.
More options (located on the top right hand side) -

The user can the set types of files to be included in the recovery by selecting the Documents, Pictures, Music or Videos tiles which are located below the Original Destination tile. Additionally, more files can be included for recovery by clicking on the Add more files button.
Clicking the File to recover link just below Add more files shows the items that will be restored

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