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RW Engineering

5 Posts

28974

June 21st, 2014 14:00

6GB/sec drive auto-detect issue T3500

Hi, I have just tried to replace my secondary slave drive on my T3500. It was a WD Green 500GB SATA drive, and I tried to replace it with a WD Green 2TB SATA drive. I get an error on boot saying it would not auto-detect the drive. Press F2, and go to the drives section, it says that there is a WD20EZRX connected to SATA3, but cannot determine the size. Windows does not see it when it starts. I cannot see anywhere in initialise the drive in BIOS. I cannot highlight it, or pick it in any way. I even tried putting a jumper on pins 5-6 to slow the speed to 3GB/sec, but nothing. Help!

RW Engineering

5 Posts

June 22nd, 2014 09:00

Hi again, Went out and bought another new WD Green 2TB drive, fitted it to SATA 3.......No problems. Must have been a faulty drive I guess? Now to try and return the first one! Cheers

osprey4

4 Operator

 • 

34.2K Posts

June 22nd, 2014 05:00

Hi RW Engineering,

Is the BIOS up to date?

RW Engineering

5 Posts

June 22nd, 2014 06:00

I have not updated it recently. I will do so

RW Engineering

5 Posts

June 22nd, 2014 08:00

Hi, Updated BIOS to A17, and ran the Nautilus-efi-A12-zpe driver update for SATA that Dell recommended. No change, I still get the error saying there is a problem auto detecting SATA3.

RW Engineering

5 Posts

June 22nd, 2014 08:00

Hi again, Refitted the old 500GB WD Green to SATA 3, no problems, works ok. Fitted another WD Blue 500GB to the same location, and it saw it, windows saw it, no problems! So Fitted the new 2TB WD Green to SATA 4, same problem .....Error auto sensing SATA 4. BIOS sees it, but unknown size, windows doesn't see it at all. Unable to pick it or do anything to it in the System screen on startup, I can see it listed but no way to initialise it or interrogate the system. Still puzzled

javeda

1 Message

July 11th, 2014 19:00

i have wd sata 500 gb hd disk it;s problem     error auto sensing secondery hard drive0

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