What are your average archived mail retrieval times?

We are too early in deploy of EX to give a good answer.
In early experiments it has been "a few seconds".
The EX system and the Centera are not heavily used at this time.

that is quite a bit of time, it should be between a half second and maybe 2 or 3 seconds. Unless you are trying to open a huge attachment of 50MB +

what kind of hardware is running the archive server?

Hi Wisers,

agreed, up to 80 seconds is quite long. What storage contains your EMX files. Is it extended? To what?

Never mind the messaging system or the Outlook, between 1-2 seconds and 5-8, the item should be available, considering a LAN network bandwidth (no test from a remote location), no user cache, good SQL performance and good storage access. - I've seen an issue, where SQL was not accessible (remote server), then I also only had access times for 80-90 secondes. But then also no new emails are archived.

Hope this helps,
Jochen.

Hi Wisers,

When we had just deployed EX in our environment we experienced a slow retrieval time also. After adding [HKEY_LOCAL_MACHINE\SOFTWARE\EMC\EXShortcutAddin\EXLIST]
"EXServer1"="http://YOURSERVERNAME/EXShortcut/query.asp" to the client's registry, the retrieval of messages is now between 1 and 2 seconds.

Kind regards,

Duncan