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9 Posts
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826
February 3rd, 2009 02:00
unable to restore mail from Exchange 2007 server
Hi,
We have 2 Exchange servers, a 2003 and a 2007. We are unable to restore shortcutted mail from the 2007 server. (Only test users are on the 2007 server).
We can open mails through the emailextender search plugin, but not through Outlook. After trying to open the mail, we receive: "The message is archived & shortcutted ......." after 2-3 minuttes.
It has been working previously, but something has happened.
OTG event log says:
Source : CProcessMailbox
Routine : SetWasteBasket
Description: CProcessMailbox::SetWasteBasket - Caught general exception
HR : MAPI_E_NOT_FOUND
Any ideas?
Best regards,
Martin
We have 2 Exchange servers, a 2003 and a 2007. We are unable to restore shortcutted mail from the 2007 server. (Only test users are on the 2007 server).
We can open mails through the emailextender search plugin, but not through Outlook. After trying to open the mail, we receive: "The message is archived & shortcutted ......." after 2-3 minuttes.
It has been working previously, but something has happened.
OTG event log says:
Source : CProcessMailbox
Routine : SetWasteBasket
Description: CProcessMailbox::SetWasteBasket - Caught general exception
HR : MAPI_E_NOT_FOUND
Any ideas?
Best regards,
Martin
No Events found!
RKatwal
2 Intern
•
600 Posts
0
February 3rd, 2009 06:00
If it would be me, I would start from checking permission for Service Account. It needs Send-AS and Recieve-AS permissions on exchange to do the job.
Secondly open the same users mailbox on EX server to see if shortcuts resolve, if they do resolve then problem is on the client machine only and you want to check Add-in installed.
Thanks,
Raj
Pit1
65 Posts
0
February 4th, 2009 03:00
For Exchange 2003: the account should have Full Exchange Administrator rights at the Organization level with Receive As and Send As rights for all mailboxes.
For Exchange 2007: the account should have Full Access. See next commands :
- To get Full Access:
Add-mailboxpermission ¿mailbox-name¿ ¿user ¿EX-account¿ ¿accessrights fullaccess
- To get Send as and Receive as:
get-exchangeserver -identity 'EXCHANGESERVER'|add-adpermission -user EXAccount ¿accessrights extendedright ¿extendedrights Receive-As
get-exchangeserver -identity 'EXCHANGESERVER'|add-adpermission -user EXAccount ¿accessrights extendedright ¿extendedrights Send-As
foss1
9 Posts
0
February 4th, 2009 03:00
You are correct, the permissions are gone. I added the service account to my own mailbox, and that worked.
But how do I add permission to the entire server (all stores)?
I'm not used to work with the Exchange Management shell, so I'm not sure of the command.
Best regards,
Martin
foss1
9 Posts
0
February 4th, 2009 06:00
Strangely I had to restart the EX server after applying permissions to the Exchange server.
Thanks,
Martin
markw-XEYoC
1 Message
0
August 26th, 2009 06:00