Unsolved
This post is more than 5 years old
2 Intern
•
2K Posts
0
393
June 14th, 2008 03:00
Unable to initialize version environment
Exchange 2003, EX 4.81.564, Server has outlook 2003.
Customer uses Lotus sametime along with Outlook 2003. The search plug-in when started gives an error "Unable to initialize version environment". Even the registry key on the desktop does not get populated with any keys. Nnotes.dll does exist on the desktops but the notes client is not used.
I removed the plug-in and did the fixmapi process as well after deleting the existing mapi32.dll but it did not help.
Any suggestions.
Customer uses Lotus sametime along with Outlook 2003. The search plug-in when started gives an error "Unable to initialize version environment". Even the registry key on the desktop does not get populated with any keys. Nnotes.dll does exist on the desktops but the notes client is not used.
I removed the plug-in and did the fixmapi process as well after deleting the existing mapi32.dll but it did not help.
Any suggestions.
No Events found!
RKatwal
2 Intern
•
600 Posts
0
June 17th, 2008 00:00
Search plug install kit can find notes and exchange together. If it will find notes DLL's sitting there It would try to register itself with the notes.ini as well.
I have test environment where outlook and notes are on the same box and search plug-in works on both.
In your case I would suggest uninstall search plug-in, uninstall anything from notes, make sure no DLL or reg keys are left for search plug-in and then restart machine. After restart install search plug-in and test.
Else open a SR for support
Kind regards,
rajan