Here's something I found in the release notes...page 17:
Behavior of Offline Access with multiple Outlook profiles
Offline Access creates only one cache - for the default Outlook profile. Offline Access works in non-caching mode for all other Outlook profiles. (SDR 29954)
◆ If you log in to Outlook using the default profile, then Offline Access builds a cache for that profile. ◆ If you log in to Outlook using a profile other than the default profile, then: ¿ Offline Access does not cache anything. ¿ The Offline Access Agent runs with limited functionality. The Compact, Update, and Rebuild options are not available. Offline Access only synchronizes against the default profile, not other profiles. (SDRs 30158, 29954, 30113) ◆ If you have an existing cache that was built under the default Outlook profile, and then you change your default profile, a prompt appears: Offline Access has detected that you changed your default profile. Do you want to delete your old Offline Access cache and create a new one for this profile?
Do one of the following steps: ¿Click Yes to delete the existing cache that was built for the previous default Outlook profile, and to build a new cache for the new default profile. ¿Click No to keep the existing cache. Offline Access will neither add anything to the existing cache, nor build a new cache for the new default profile. (SDR 30157, 30115) ----------------------------------------------------------- The problem remains however that even if I do tell OA to delete the old one and rebuild, it still comes up the next time my user restarts outlook. She only has one profile and it is selected by default.
Ytsejamer1_ef7a41
30 Posts
0
August 5th, 2009 08:00
Behavior of Offline Access with multiple Outlook profiles
Offline Access creates only one cache - for the default Outlook profile.
Offline Access works in non-caching mode for all other Outlook
profiles. (SDR 29954)
◆ If you log in to Outlook using the default profile, then Offline
Access builds a cache for that profile.
◆ If you log in to Outlook using a profile other than the default
profile, then:
¿ Offline Access does not cache anything.
¿ The Offline Access Agent runs with limited functionality. The
Compact, Update, and Rebuild options are not available.
Offline Access only synchronizes against the default profile,
not other profiles. (SDRs 30158, 29954, 30113)
◆ If you have an existing cache that was built under the default
Outlook profile, and then you change your default profile, a
prompt appears: Offline Access has detected that you changed your
default profile. Do you want to delete your old Offline Access cache and
create a new one for this profile?
Do one of the following steps:
¿Click Yes to delete the existing cache that was built for the
previous default Outlook profile, and to build a new cache for
the new default profile.
¿Click No to keep the existing cache. Offline Access will neither
add anything to the existing cache, nor build a new cache for
the new default profile. (SDR 30157, 30115)
-----------------------------------------------------------
The problem remains however that even if I do tell OA to delete the old one and rebuild, it still comes up the next time my user restarts outlook. She only has one profile and it is selected by default.
mhamilto
14 Posts
0
September 1st, 2009 14:00
Connecting to an Exchange server, pop or IMAP?
Ytsejamer1_ef7a41
30 Posts
0
October 14th, 2009 13:00
mhamilto
14 Posts
0
November 13th, 2009 13:00
This should be fixed in the current Offline Access version.