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January 13th, 2010 13:00

SourceOne Offline Access silent install

I'm trying to create a package to install the OfflineAccess.exe silently.  I copied this from the documentation and replaced it with my environment spefic information:

ES1_OfflineAccess.exe /s /v"/qn /L*v
C:\EMC_OfflineAccess.log INSTALLDIR=\"DRIVE:\DIRECTORY\"
EX_BACKEND_SERVER=1
EX_TCP_PRIMARY_SERVER=PRIMARY_TCP_SERVER
EX_TCP_PRIMARY_PORT=PRIMARY_TCP_PORT
EX_TCP_SECONDARY_SERVER=SECONDARY_TCP_SERVER
EX_TCP_SECONDARY_PORT=SECONDARY_TCP_PORT
REBOOT=ReallySuppress "

Doesn't work for me.  I've removed all the spaces and all the pops up is the msiexec window that indicates there is an incorrect switch in the syntax.  Has anyone successfully done this?  If so can you give me the correct syntax.

2 Intern

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600 Posts

January 13th, 2010 14:00

Hi Chevy,

I didn't test it in house yet but I looked at the controls in the MSI package and where you are using EX_TCP_PRIMARY_SERVER try using EX_TCP_PRIMAY_SVR and for secondary use EX_TCP_SECONDRY_SVR and see how you go.

I am expecting that you have already changed INSTALLDIR=\"DRIVE:\DIRECTORY\" to the right location?

Please test it on a test machine only and let me know how you go.

Thanks,

Rajan

3 Posts

January 13th, 2010 14:00

Thanks for replying Rajan.  I did change the INSTALLDIR parameter and I tried what you suggest, but got the same result.  Any other ideas.

3 Posts

January 14th, 2010 11:00

Doesn't work for me either-

31 Posts

June 14th, 2010 13:00

did anyone get this working?  I too am having an issue with the silent install and can't get it working.

I used the example here, changed the INSTALLDIR option and tried using both  SERVER and SRV (as suggested).

The install does start, it even populates the registry, but never gets any further.  I have verified I have all the pre-reqs installed.

Here is what I am trying to run:

ES1_OfflineAccess.exe /S /V"/qn /l*v C:\EMC_OfflineAccess.log INSTALLDIR=\"C:\Program Files\EMC\SourceOne\" EX_BACKEND_SERVER=1 EX_TCP_PRIMARY_SERVER=servername EX_TCP_PRIMARY_PORT=8001 EX_TCP_SECONDARY_SERVER=servername EX_TCP_SECONDARY_PORT=8002 REBOOT=ReallySuppress"

Thanks

39 Posts

June 30th, 2010 07:00

Good Day,

In the local settings/temp folder is a log for the Offline Access install.  I believe the name of the log is emcoa.log, but on this point I could be mistaken.  In any case, the log may contain additional information concerning the failure of the install, and could explain why the silent install is not functioning. 

MJ

June 15th, 2011 06:00

I know this is a year old BUT....

I had the same issue as the original poster.  And this was the only post I found on a silent install.

I was able to get a silent install running.

You need to apply the group policy settings first.

You can then create a batch file to run the silent install.  And the software will pick up the settings from the GP.

From a network share, create a .bat file with this in it  \\SERVER\client\ES1_OfflineAccess.exe /s /v"/qn

This will run the install silently.   It will install, but the user will have to close outlook and re-open for the Source One tab to appear.

You can also create another .bat with this in it:

@echo off

if exist "C:\Program Files\EMC SourceOne\Offline Access\ExOAAgent.exe" goto end
if exist "C:\Program Files (x86)\EMC SourceOne\Offline Access\ExOAAgent.exe" goto end

call \\SERVER\client\install.cmd


:end

This will check if the program is already installed so it doesnt keep running a repair install everytime the user logs in.

We also added some stuff to our logon scripts to run the installed check when a user logs on.   It is in VB and runs the .bat minmized to the user doesnt see a thing.

Hope this helps someone else.

2 Intern

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272 Posts

June 15th, 2011 07:00

You can run all the command line arguments for the configuration settings if you chose not to use Group Policy but GP is my preferred method since it also handles the configuration for a manual install. Cache is enabled for everything by default so you do want to make sure it configured the way you will be using it.

I also found placing the executable in the NETLOGON directory gets around any possible permission issues accessing the install package.

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