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17 Posts
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2667
July 28th, 2011 00:00
SourceOne error with Exchange 2010
Hi,
I have a client for whom I had configured SourceOne 6.6 SP1 to archive emails from Lotus Domino environment. Now they are migrating to Exchange 2010 and want Sourceone to archive emails from Exchange.
I followed the installation guide and configured the same sourceone machine for Exchange 2010 by giving permission to sourceone admin account on Exchange and AD. I then installed outlook 2007 and configured the profile for the admin account as EMCSourceOne and make outlook the default client. Now when configuring Journaling Activity for Exchange, it is showing that the job is failed by showing the following error in event viewer. Note that the current journaling activity from domino is working perfectly fine.
Here is the error,
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Task Category: ExJBJournal
Level: Error
Keywords: Classic
User: N/A
Computer: KHI100ES1APP.faysalbank.com
Description:
Cannot log on to the provider: ExExchProvider.CoExExchProvider - 4 Exchange Mailbox Journaling 7/26/2011 11:49:03 AM ************ 23 /o=FAYSALBANK/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=Exchange Mailbox Journaling d慖楲湡䥴楮t慖楲湡呴浩呥䑯獯慄整楔敭嘀牡慩瑮楔敭潔祓瑳浥楔敭嘀捥潴䙲潲䉭瑳r邐邐讐嗿噑疋蔈瓶茽ﱥ圀㗿惜皉＄氕脒譶藸ᾄ
贀ﱅ橐樁！ԓ ************ 1 0
for job: 84280. (0x86040B01) [ExJBJournal.exe, CExJBJournal.cpp(605).CExJBJournal::InitializeInputProvider]
>Cannot log on to the mailbox: d慖楲湡䥴楮t慖楲湡呴浩呥䑯獯慄整楔敭嘀牡慩瑮楔敭潔祓瑳浥楔敭嘀捥潴䙲潲䉭瑳r邐邐讐嗿噑疋蔈瓶茽ﱥ圀㗿惜皉＄氕脒譶藸ᾄ
贀ﱅ橐樁！ԓ/cn=Microsoft Private MDB - /o=FAYSALBANK/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=Exchange Mailbox Journaling. (0x86040809) The parameter is incorrect. (0x80070057) [ExJBJournal.exe, CoExExchProvider.cpp(488).CoExExchProvider::LogonDS]
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I have followed the following KB article from Microsoft as well i.e.
http://technet.microsoft.com/en-us/library/dd297964.aspx
I checked that there are 2 throttling policies are running on exchange 2010, one is default and other is for Black Berry. I made the ES1 admin account as member of both policies then restart the server but error remains same.
Does anybody experienced this issue? Please help and give me suggestions on how to correct this problem.
Regards,
Atif
IT_Warlock
48 Posts
0
July 29th, 2011 12:00
Hello Atif,
As a test, can you expand the mailbox you are trying to journal from Outlook?
On the SourceOne server, logged in as the service account, open the Journaling mailbox, are you able to expand the folders? Can you move emails between folders?
If you cannot, then you require Full Access to the mailbox, Send-As & Receive-As permissions.
I hope this helps.
Cheers,
Brad
matifk
17 Posts
0
July 31st, 2011 23:00
Hi,
I can do all the tasks you mentioned successfully.
As a workaround, I made the sourceone admin account as exchange journaling account, strangely it started working. Also right now the the historical archiving is showing the successful job completion but process zero item.
Regards,
Atif
IT_Warlock
48 Posts
0
August 1st, 2011 18:00
Hi Atif,
Are there any errors posted in the EMC event log when running the historical archiving activity?
If there are 0 items processed, that may also mean that all the emails are already archived, or do not match the specifics in the activity.
Thanks,
Brad