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August 3rd, 2010 05:00

SourceOne doesn't follow Outlook Delegate permissions

I have two users that have Outlook 2007 with each other setup as delegates.  I have checked the delagate permissions of both users, which both only give editor permissions to Calandar items. When the users use SourceOne search they are able to select "search as" and enter the other person's name and search their entire email inbox.

SourceOne doesn't seem to follow the Outlook delegate permissions.  Is this a known issue?  Is there a workaround, without having to change Outlook's configuration?

Thanks,

Danny Brown

70 Posts

August 3rd, 2010 05:00

Good Morning,

You are correct with the behavior you are reporting.

Unfortunately, this is a known issue that has been identified in Source One 6.5.XXXX.

The issue was addressed in Source One 6.6

For further details please contact support and reference SDR # 34695

The fastest way to contact support is via our new Chat Service availlable on Powerlink at this URL :

http://powerlink.emc.com/km/appmanager/km/secureDesktop?_nfpb=true&_pageLabel=eServLiveChatPg&internalId=0b014066802e93fd&_irrt=true&rnavid=null

Regards

Stephane.

8 Posts

August 3rd, 2010 05:00

Thats interesting.  We just installed SourceOne in our environment and the version is 6.6.0.1106.

8 Posts

August 3rd, 2010 05:00

By the way,  I tried the chat link which states that chat isn't available for this product "source one messaging".

70 Posts

August 3rd, 2010 06:00

This behavior should be documented in either the release supplement or admin guide. I will look for it and provide you with a page number.

Regards


Stephane.

70 Posts

August 3rd, 2010 07:00

Good Afternoon,

I see you opened a ticket for this issue. You did the right thing. The solution to address this problem is not a "simple" solution and will require support to assist.


Regards


Stephane

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