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21 Posts
0
2667
January 11th, 2011 10:00
Source One : Error during Search & Mobile Services
Dear all,
Thanks in advance for your help and you idea.
During the install process of Search and Mobile Services, the system after the sélection of the Web Services Server, the system return back to me the Warning message :
"The'mc-vlt-server' server could not be reached. This will prevent retrieval from EMC SourceOne web Services and impact product operation
Do you wish to proceed with this installation."
The Web Services is correctly installed before and the IIS and Web Services is on the local server.
When I try to reach a demo Web Services that was installed for a POC, there is no problem to reach it ?
So in my mind it's an security purpose with the ISS (maybe the corporate security settings for this standard server vmware image) : Have you encountered this problem and how it's possible to correct it.
Thanks in advance.
Amaury
Hashmi1
39 Posts
1
January 11th, 2011 12:00
when you provide the webservices server information and proceed with the setup. Setup will perform several checks on the webservices server. Checks will included ping for server existance and then lookup for essential files. I would suggest to gather installation logs for each component install that you are having trouble with and search for "EX_Chk_WebServer" in the logs. Analyze the data following "EX_Chk_WebServer" text.
a_couffignal
21 Posts
0
January 11th, 2011 13:00
Thanks very much for this investigation way.
I will try that tomorrow morning.
And keep you inform.
Regards
a_couffignal
21 Posts
0
January 11th, 2011 13:00
It's a very interesting point of view. Thanks
But where are their installation logs located on the system drive ?
I have search for it this morning and no success about it ?
Regards ..
Amaury
Hashmi1
39 Posts
0
January 11th, 2011 13:00
on Windows 2003 Server you can find install logs under "C:\Documents and Settings\ \Local Settings\Temp"
on WIndows 2008 Server you can find install logs under "C:\Users\ \AppData\Local\Temp"
a_couffignal
21 Posts
0
January 13th, 2011 03:00
Hello,
I haven't found any log of SourceOne Services on the folder you give to me.
But I have found the error, It's only IIS restrictions that block the deployement of both of this services.
Thanks for your help
Regards
Amaury
a_couffignal
21 Posts
0
January 20th, 2011 06:00
Dear All,
I have found the settings that block the system at this step.
In the security GPO for the IIS server, the guest access was deny. After this little change the install works fine.
Sorry for the delay of my feed back .
Thanks for your help.
Huawei123
1 Message
0
October 23rd, 2016 19:00
Hi Amaury Couffignal,
I am install the EMC SourceOne search and Mobile services, and get the same error as you met.
So I would like to confirm the IIS server you said is the web server? And how you do the little change? Thank you very much.
HePeng1
52 Posts
0
October 24th, 2016 00:00
Hi, I have met the same problem as what you said. But I didn't find the setting. Do you remember where I can set the security GPO for the IIS server ? Thanks a lot.