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Found out that Discovery Manager doesn't provide the information either.

It seems that the mailbox folder structure is kept by Exchange. Within each folder in the user mailbox in Exchange it will have the shortcut email which then refer it to the S1 database.

That is why when you try to restore a shortcutted email back to the mailbox it doesnt know where to restore it to and request the user to select the folder to restore it to.

Hi,

Preserving the path of messages in users mailbox would be a very big overhead to the product. For an example let us assume CIO of the company sent email to everyone in EMC. That email would go to more than 45000 mailboxes and out of those everyone will have their own way of keeping the email. This would mean 45000 entries to preserve information about one message. Secondly SourceOne also archives messages from Journal mailbxo where the only mailbox known is the Inbox of the journal mailbox. There are other cases as well.

"It seems that the mailbox folder structure is kept by Exchange. Within each folder in the user mailbox in Exchange it will have the shortcut email which then refer it to the S1 database."

That is right. If message is shortcut then there are HTML links added to messages for retrieval.

"That is why when you try to restore a shortcutted email back to the mailbox it doesnt know where to restore it to and request the user to select the folder to restore it to."

I believe here you are reffering to restore from SourceOne web search ? If that is the case then it has nothing to do with shortcuts. Even if email is deleted from mailbox and no shortcut is present you can still search for it and restore to any folder you like. To restore shortcutted messages there is a saperate activity on SourceOne server that can restore shortcutted messages to its original format.

I hope this helps.

Thanks,

Rajan