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2 Posts
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960
August 13th, 2012 03:00
running out of disk space in Extender Container
I am using EmailXtender 4.8.1. I have read the Admin Guide and it says I can change the directory in which the container files are stored by opening the Administration console right click the server and select properties. Change the path to my new volume then activate changes.
Is it really that simple.
Question is do I need to stop any services or close current index. Are there any gotcha's that are not mentioned in the admin guide.
thanks
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nastwood
2 Posts
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August 13th, 2012 06:00
thanks for reply
I am reading the EXAdminGuide.pdf for 4.8 SP1 section 5-14 Configuring Volume Storage.
DiskXtender is not part of our configuration. We are using SAN storage with 2Tb limit per volume.
RKatwal
2 Intern
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600 Posts
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August 13th, 2012 06:00
Greetings,
I am unsure if this could be done using ex admin console. Are you sure it is in EmailXtender admin guide ? Sorry I do not have access to that at this hour.
To change volumes location from one place to another is documented in support notes. The only thing to watch for is when DiskXtender is part of configuration. If DX was part of configuration then you should not have needed to move the drive or expady the disk.
Regards,
Rajan Katwal
Sent from my iPhone
Please ignore typing mistakes.
RKatwal
2 Intern
•
600 Posts
0
August 13th, 2012 16:00
Greetings,
What is documented in the Admin Guide to my understanding will work if you have disk that could not be expanded any larger but you can attach new disk which is larger in capacity. What it appears to be missing is that you need to close all open volumes and copy those over to new disk.
I always had this understanding that EX can only read information about volumes from one location and similarly will only write to one location. This is controlled by a registry key which the steps in the guide will update if you change the location.
I will suggest you to talk to EMC Messaging support to be sure. This will allow support to review the information in documentation and test it. If documentation needs to be revised then support will be able to talk to engineering team.
Thanks,
Rajan