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9 Posts
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499
March 23rd, 2009 11:00
Restore to Original Mailbox Folder?
Is it possible, using the outlook plugin or any other method, to restore from archives to a users mailbox to the original items folder? Currently, the only way I see to restore items is manually to a folder that I specify. Is this the only way to do this?
Long story short, while setting up EmailXtender for myself, I made my mailbox a connector and it swiped everything and archived/deleted (from exchange store). Now I know that that is only really for Journaling purposes. I've restored everything to contacts, calendar and inbox, but I'd like to be able to restore to the original folders if possible. Thanks!
Long story short, while setting up EmailXtender for myself, I made my mailbox a connector and it swiped everything and archived/deleted (from exchange store). Now I know that that is only really for Journaling purposes. I've restored everything to contacts, calendar and inbox, but I'd like to be able to restore to the original folders if possible. Thanks!
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RKatwal
2 Intern
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600 Posts
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March 23rd, 2009 14:00
EmailXtender in its current release archive messages as individual copies and it does not keep track of which folder emails were archived from.
If we will think about the logic behind, its pretty simple if emails are journaled from Journaling mailbox how we would know which user have placed which messages in which folder ? EmailXtract might be able to track it but then there are two more cases I could think of which is one message sent to many users and everyone kept it in different folder it would add a lot of overhead for EX, secondly messages archived from journaling and their copies deleted by users from mailbox will never have the copy in folders (if deleted from deleted items).
In a nutshell answer to your query is no EX as of today cannot restore to the original folders it will restore to the folder you have selected.
I have never got chance to test a users mailbox as connection mailbox but to my understanding EX only pulls from Inbox folder and does not touch other folders, I might be wrong since I never tested it myself. But if my assumtion is right then all you lost is the mail from your inbox.
Second thing you can do is to restore mailbox from Exchange backup and restore only the missing messages from Search Plug-in.
Just my .02 cents, hope this helps.
Thanks,
Rajan
marksoho
9 Posts
0
March 24th, 2009 15:00
Perhaps I should make another thread for the next issue, but the CPU on the emailXtender server is currently sitting pretty consistently at 100% usage due to exEmail.exe. Any ideas? Anyone? Thanks again!
RKatwal
2 Intern
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600 Posts
0
March 25th, 2009 16:00
Yes, I believe new thread will be helpful for audience as they will have better idea on what that thread will be discussing about.
ExMail.Exe is the Data Source Service from EmailXtender it is responsible for pulling mail and sending out error notifications. It could consume a lot of CPU in certain conditions but if its constantly using it I would suggest checked your MSMQ Private Queues and see the data is flowing through those queues as you will continue to refresh. If not I would suggest speaking to EmailXtender Support to get it checked.
thanks,
Rajan