This post is more than 5 years old
1 Rookie
•
114 Posts
0
2220
November 20th, 2013 04:00
Repair SourceOne - Failed to query Systemconfig table to get the ExDpKey
While repairing the SourceOne environment the following error pops up during the Worker Services repairing process:
Failed to query the SystemConfig table to get the ExDpKey. This value must exist in the database and is created by the Master installer.
Note: the master installer has succeeded succesfuly
This error is showing after the Database system information page on the EMC SourceOne Worker Services Installation is filled in.
Any solutions?
No Events found!
BenCs
1 Rookie
•
114 Posts
0
November 20th, 2013 06:00
Deleting and a clean install of the Console fixed this issue for us.
Can you explain this issue? How is this coming up to the front? What is the ExDpKey entry in the SystemConfig table? Since I'm unable to locate this anywhere in the database.
After this, I'll mark this as answered.
Gary_Reardon
2 Intern
•
272 Posts
1
November 20th, 2013 06:00
I have seen this between 30-50% of the time when doing implementation mostly and occasional when doing a repair.
Some of the time a reboot fixes the problem and others a repair of the Master service was needed to fix the issue.