Start a Conversation

This post is more than 5 years old

Solved!

Go to Solution

1103

October 3rd, 2012 03:00

Problem while restoring email via web Search.

Hi, the case is:

When i mark, a message and click to restore it to some "inbox"  (using administrative or owner type of search ) i get 0 of 1 messages completed restored with no event viewer errors.

- S1 6.8 SP1

- Ex2010 with 4 mialbox role servers

- view only administrator on organization level

- receive-as extended permission for my "service account"  (for all four Exchange Mailboxes role)

- journaling working well

- i can drag and drop messages using outlook

any ideas guys ?

Mike.

13 Posts

October 11th, 2012 01:00

Problem is solved, export role was not checked

2 Intern

 • 

600 Posts

October 3rd, 2012 04:00

Hi Mike,

This is most probably an permissions issue. To find out more details turn on verbose logging up to level 4 for ExJBRestore.exe. Once you try a restore check in SourceOne Job Management section that which worker picked up restore job. You will be able to see the job in the latest jobs. Activity name section will start the job as Restore_MM_DD_YYYY……

ExJBRestore.exe.log files on the worker that picked up the job will be able to provide more details on why job is unable to restore to mailbox.

Hope this helps.

Thanks,

Rajan

13 Posts

October 3rd, 2012 05:00

Rajan, what do you mean  sayings : turn on verbose logging up to level 4  ? Never hear about logging levels before....

Thanks,

M.

No Events found!

Top