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730

August 12th, 2008 13:00

Opening Msg by EID Failed - OTG event log.

Hello, what does this event mean?
* Unknown? Error 08/12/08 16:08:37 Source : CProcessMailbox
Routine : RestoreShortcutByEID
Description: Opening Msg by EID Failed. Msg ID is '00000000AC1A29AEDA82FC46A1FEE33119CED470070039F574D003B30F4089719D6122BA7BE7000012590004000039F574D003B30F4089719D6122BA7BE70000125921320000'
HR : MAPI_E_INVALID_ENTRYID

2 Intern

 • 

138 Posts

August 12th, 2008 13:00

Also seeing this event near the same time:

* Unknown? Error 08/12/08 15:57:36 Source : CProcessMailbox
Routine : RestoreShortcutByEID
Description: Unknown Exception

2 Intern

 • 

138 Posts

August 12th, 2008 13:00

Found these two. The error log might be written to the event viewer, but if no users complain about any issue, it's possible they got the shortcut anyway. ?

https://forums.emc.com/forums/thread.jspa?tstart=0&threadID=78411

https://solutions.emc.com/nsepn/webapps/stqv768481dmts46655278/emcsolutionview.asp?id=esg91430

2 Intern

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138 Posts

August 12th, 2008 13:00

And....

* Unknown? Error 08/12/08 15:57:36 Source : CProcessMailbox
Routine : RetrieveArchivedMsg
Description: Unknown Exception
No Events found!

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