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January 26th, 2010 11:00

Offline Access Client Rollout to all desktops? Cons?

I'm managing EX in production with 1500 users and am piloting SourceOne for Exchange with approx 30 mailboxes. We have an aggresive shortcutting strategy of 30 day messages and 7 days for attachments.

We have the Exclient installed on all of our desktops and are quite versed in the ways of supporting the "Archived by EmailXtract" messages.

Having seen the html options with SourceOne, we're hesitant to go-live with shortcutting if our users are required to authenticate every 8 hours and lose MAPI functionalty (IE (Forward, Reply, etc.) when readin ght emessage in a web page.

Thus - Offline Access Client!

We like what it does and greatly improves the user experience.

I'm considering uninstalling all of th EX clients on the desktops and installing OAC in it's place.

I understand the Pro's but are their any significant Con's to this?

Will my network take a beating with 1500 users caching every Monday am?

tia.

2 Intern

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600 Posts

January 26th, 2010 13:00

Hello,

When you will roll out Offline Access it will automatically disable Shortcut Add-in from trapping calls. Remember with SourceOne there is no shortcut add-in and the only client supported is Offline Access. If offline access will be missing then it falls back on the Universal URL functionality.

A per the cons I could only think of network badwidth usage if you do mass rollout and didn't consider all the cofigurations that could help in less amount of bandwidth usage. Few things might help e.g. installing user cache before starting shortcutting of mailboxes, configuring user cache with options to only cache for one year or so. There will be other considerations but EMC Professional Services is usually the best department who could suggest you about these things as they have experience in this field.

Hope this helps.

Thanks,

Rajan

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