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September 11th, 2008 05:00
Office 2007 - Problem with shortcutted emails
Hello
We are running EmailXtender 4.81.655 and doing regular shortcuts of emails which are older than a specific age. We have Clients with office 2003 and clients with office 2007. opening shortcuts with office 2003 works well but if we try to open shortcuts with office 2007, the following happens:
The shortcutted email has the right shorcut icon and i can see the context of the email body in the preview plane. if i dubble click this mail, i can't see the content of the mail, the windows is empty. if i close this windows, the mail came correctly back into the user mailbox and i can open all attachements etc..... is this a bug or a known issue with office 2007?? if i dubble click a shortcutted email in office 2003, the mail does open in a new window i can already see the whole content there....
thanks for any feedback
regards
andre
We are running EmailXtender 4.81.655 and doing regular shortcuts of emails which are older than a specific age. We have Clients with office 2003 and clients with office 2007. opening shortcuts with office 2003 works well but if we try to open shortcuts with office 2007, the following happens:
The shortcutted email has the right shorcut icon and i can see the context of the email body in the preview plane. if i dubble click this mail, i can't see the content of the mail, the windows is empty. if i close this windows, the mail came correctly back into the user mailbox and i can open all attachements etc..... is this a bug or a known issue with office 2007?? if i dubble click a shortcutted email in office 2003, the mail does open in a new window i can already see the whole content there....
thanks for any feedback
regards
andre
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