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November 19th, 2009 13:00

No ExAS bound servers found.

I created an archive activity that completes succesfully however it does not appear that anything was archived or indexed. The activity shows "Successful" but in the event log I find the following errors / warnings:

Event Type: Warning
Event Source: EMC SourceOne
Event Category: ExASProvider
Event ID: 11288
Date:  11/19/2009
Time:  4:31:47 PM
User:  N/A
Computer: ARL03EMC1
Description:
Removed Message: 4C684DEDD9459D879F58EB54FE37AB6504F474378D51445400 from Folder: \Real Time Archive, Error: 86042c00 (0x86042C18) [ExArchiveJBC.exe, CExASProvider.cpp(921).CExASProvider::IngestMessage]
Job Id  : 12
Activity Name : test 4
Activity Id  : 6
Activity Type : 12

Event Type: Error
Event Source: EMC SourceOne
Event Category: ExArchiveJBC
Event ID: 11264
Date:  11/19/2009
Time:  4:31:47 PM
User:  N/A
Computer: ARL03EMC1
Description:
No ExAS bound servers found.  (0x86042C00) [ExArchiveJBC.exe, CExArchiveThread.cpp(245).CExArchiveThread::Run]

Job Id  : 12
Activity Name : test 4
Activity Id  : 6
Activity Type : 12

Event Type: Warning
Event Source: EMC SourceOne
Event Category: ExASProvider
Event ID: 11288
Date:  11/19/2009
Time:  4:31:47 PM
User:  N/A
Computer: ARL03EMC1
Description:
Removed Message: 4C684DB10716A8FDC4DC157316574572A5D133649D6A1D8D00 from Folder: \Real Time Archive, Error: 86042c00 (0x86042C18) [ExArchiveJBC.exe, CExASProvider.cpp(921).CExASProvider::IngestMessage]
Job Id  : 12
Activity Name : test 4
Activity Id  : 6
Activity Type : 12

Event Type: Error
Event Source: EMC SourceOne
Event Category: ExArchiveJBC
Event ID: 11264
Date:  11/19/2009
Time:  4:31:47 PM
User:  N/A
Computer: ARL03EMC1
Description:
No ExAS bound servers found.  (0x86042C00) [ExArchiveJBC.exe, CExArchiveThread.cpp(245).CExArchiveThread::Run]

Job Id  : 12
Activity Name : test 4
Activity Id  : 6
Activity Type : 12

48 Posts

November 30th, 2009 15:00

error

Message was edited by: IT_Warlock

48 Posts

November 30th, 2009 15:00

Hello Rob,

Which version of SourceOne are you running?

Our latest version of SourceOne is hotfix 5 version 6.5.1.1326

I would recommend upgrading to this latest version as it includes many fixes.

You will need to upgrade your worker servers as well as the master.

Included in the post is our patch guide

Cheers

14 Posts

December 2nd, 2009 14:00

Make sure the archive service is running on all archive servers and make sure that a msgcenter location has been defined on the Archive folder in the SourceOne console.

1 Message

May 14th, 2010 07:00

Thank you, that helped me out!

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