How to Delete messages from the Archive

Greetings,

Emails from archive can only be deleted using SourceOne Admin search. Please note that emails are not entirely deleted so if you are going to perform it to save space or something that is not going to help much.

It also had legal implication because your system will be out of compliance with missing emails.

Thanks,

Rajan

Thanks for your reply.

We have been granted the rights by our organization to remove emails sent from specific users.  Mainly notifications from services that are not directly relevant to the business.

There should be a way to remove these records.  Admin Search & delete is a painfully slow and cumbersome process.

We are journaling based on Mailbox Databases,  can we filter out messages from specific senders from going to the Journal Mailbox?

Thanks,

Guy

Hi Guy,

There could be two ways that I could think of, since I haven't tested I cannot be very sure:

1. You may use premium journaling which you can configure as per your needs.

2. You may create Outlook server side rules to move emails from specific senders to be moved to another folder within Journaling mailbox which your team may review before they delete it.

I will emphasize again on this part that it is something that is not tested and only are ideas. I or EMC cannot be held responsible for this advice. Please test thoroughly before you choose to walk this path.

Best regards,

Rajan

Depending on what you use for spam/malware filtering you could stop them before they hit the mailbox.

There is no filter to block on Journaling but you can redirect selected email to a separate archive folder using SourceOne Business Rules.

You can set a minimum retention and configure them up to auto-delete.

I have some customer that do this with voicemail messages that they don’t want to keep longer than an month.

Hi Gary,

If I have Journaling enabled, do I still really need to run Historical Archiving?  Just trying something here with Outlook rules.

Thanks,

Guy

It depends if you want to archive things that are not journaled (Contacts, Calendar items, etc).

Take a look at the historic archiving jobs that have run.

If they are all duplicates then you can kill the job and journaling has caught them all.

If they are still picking up items you need to look at those to see what’s being archived.