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March 19th, 2011 05:00

Failed to log on to mail source:?

I get the following error log entry when I run the Archive:

Processing Mail Container: DUser01 (/o=ISTDEMO/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=DUser01)
Failed to log on to mail source: DUser01 (/o=ISTDEMO/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=DUser01)
Processing Mail Container Failed: DUser01 (/o=ISTDEMO/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=DUser01)

What configuration is incorrect?

2 Intern

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600 Posts

March 21st, 2011 17:00

Hi Brent,

First couple of things that I would suggest you to check are as follows:

1. Please make sure the MAPI profile names on the SourceOne servers is EMCSourceOne. Its a hard coded requirement.

2. Please make sure enough permissions are available on the Exchange side. Service Account should have "Send As" and "Recieve As" permissions on the mailboxes that you want to manage through SourceOne.

Thanks,

Rajan

9 Posts

March 21st, 2011 20:00

Item number 2 worked I had the permissions in the mailboxes reversed after reconfiguring. Thanks.

I posted that you provided the correct answer.

Brent

2 Intern

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272 Posts

March 22nd, 2011 09:00

Excellent

Glad to help

15 Posts

March 31st, 2015 03:00

I have the same issue

Points 1 and 2 are checked and confirmed

Processing Mail Container: NAME (/o=US/ou=OU/cn=Recipients/cn=NAME)

Failed to log on to mail source: NAME (/o=US/ou=OU/cn=Recipients/cn=NAME)

Processing Mail Container Failed: NAME (/o=US/ou=OU/cn=Recipients/cn=NAME)

Total mail containers: 1 Total messages processed: 0 Size: 0.00 MB

happens on most of the mailboxes but not all

see:

Mailbox operations Job: 390210 started at Tuesday, 31 March 2015 09:25:33.

Folders to Process:

Input provider 'ExExchProvider.CoExExchProvider' is successfully initialized.

Processing Mail Container: Colin Yates (/o=US/ou=OU/cn=Recipients/cn=NAME)

    Mailbox size before restoring shortcut messages: 11.87MB

        Restored ->MsgId: 4C2CA9048EDA290DFCDC43F1A853E9BE582EB473CC0F7F8400, Folder: \ACTICIDE EF\, Subject:

Any ideas permissions are the same on both mailboxes

2 Intern

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272 Posts

March 31st, 2015 10:00

From the outlook client logged in as the service account can you open the users mailbox?

1 Rookie

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114 Posts

April 2nd, 2015 06:00

This looks like an Exchange Permissions issue.

Please run the following Exchange Commandlet:

Get-MailboxPermission -Identity john@contoso.com -User "SOURCEONE SERIVCE ACCOUNT"

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