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797
October 10th, 2011 12:00
exSearch Error - Reason: -2147221223
Whenever am trying to view an archive email after doing a search I'm getting an error message stating "Error processing message 1 of 1 . Reason: -2147221223" when double clicking the email The client is Outlook 2007 and Exchange Server 2003 and EmailXtender 4.81.1459.
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IT_Warlock
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October 10th, 2011 16:00
Hello Rob9846,
There are a few factors that may cause this error:
1) You have Exchange System Tools installed on the workstation:
a. Uninstall the Exchange system management tools from the affected users machine:
- Search for MAPI32.dll and delete from the machine.
- Search for FixMAPI.exe and run it by double clicking on it. This will create a new MAPI32.dll file.
2) To resolve this try to reload the forms by deleting everything in the following folder:
C:\Documents and Settings\ \Local Settings\Application Data\Microsoft\FORMS
This clears the previously downloaded forms and the Forms will be downloaded again
I hope this helps!
Cheers,
Brad