Start a Conversation

Unsolved

This post is more than 5 years old

R

797

October 10th, 2011 12:00

exSearch Error - Reason: -2147221223

Whenever am trying to view an archive email after doing a search I'm getting an error message stating "Error processing message 1 of 1 . Reason: -2147221223" when double clicking the email  The client is Outlook 2007 and Exchange Server 2003 and EmailXtender 4.81.1459.

48 Posts

October 10th, 2011 16:00

Hello Rob9846,

There are a few factors that may cause this error:

1) You have Exchange System Tools installed on the workstation:


a. Uninstall the Exchange system management tools from the affected users machine:

     - Search for MAPI32.dll and delete from the machine.

     - Search for FixMAPI.exe and run it by double clicking on it. This will create a new MAPI32.dll file.

2)  To resolve this try to reload the forms by deleting everything in the following folder:

C:\Documents and Settings\ \Local Settings\Application Data\Microsoft\FORMS

This clears the previously downloaded forms and the Forms will be downloaded again

I hope this helps!

Cheers,

Brad

No Events found!

Top