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September 7th, 2012 11:00

ExJobScheduler errors

Our SourceOne server seems to have stopped archving.  The only thing I have been able to uncover so far is the below error (there is one for every job) in the EMC Windows Event Logs.  Can anyone provide any help or advice as to how to troubleshoot this problem further?

Thanks in advance!

Event Type: Error
Event Source: EMC SourceOne
Event Category: ExJobScheduler
Event ID: 2567
Date: 9/7/2012
Time: 10:00:57 AM
User: N/A
Computer: S1MASTER1

Description:

The job was not created For Windows task: ExTask261. (0x86040A07) [ExJobScheduler.exe, CoExJobScheduler.cpp(191).CoExJobScheduler::CreateJob]

2 Posts

September 7th, 2012 15:00

Hello,

By your suggestion I have investigated the c:\windows\tasks folder.  I initially did not see any files there (even with the setting enabled to display hidden and system files).  I then discovered a "SchedLgU.txt" file in there when browsing to it from a DOS prompt.  I opened that file an found a bunch of the below messages (each with a different ExTask number).  I have not been able to delete and recreate the tasks folder, as it gives me an error about a file being in use.  Is this something I should still pursue, or does the below error give any additional clues as to how to continue troubleshooting?

Thank you!

Scott

"ExTask45901.job" () 9/7/2012 9:54:22 AM ** WARNING **

          Unable to load task.

          The specific error is:

          0x80070002: The system cannot find the file specified.

          Try using the Task page Browse button to locate the application.

2 Intern

 • 

600 Posts

September 7th, 2012 15:00

Greetings,

Journaling job is a scheduled job. It creates a job in the windows scheduler. It appears due to some issue it cannot create job in the windows scheduled tasks folder.

I would suggest to stop all activities for SourceOne, take back of scheduled tasks folder and delete any jobs that are there. Some times you might have to delete and re-create this folder. It is located under windows folder.

Regards,

Rajan Katwal

Sent from my iPhone

Please ignore typing mistakes.

2 Intern

 • 

600 Posts

September 7th, 2012 20:00

Hi Scott,

Did you stop activities and policies in SourceOne console before trying to do anything with tasks folder?

If there are any locks open that are mot getting released stopping activities And restarting server might be able to help.

If nothing works open support ticket and support should be able to help you overcome the issue.

Regards,

Rajan Katwal

Sent from my iPhone

Please ignore typing mistakes.

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