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June 11th, 2008 06:00

EmailXtender/DiskXtender Licencing

If the system board (or any other component) on an EX/DX server needs to be replaced do EMC have to regenerate new EX/DX licence keys as the keys are based on the server ID. Is this also the same if the entire server needed to be replaced or can the old keys be used in anyway.

If new licence keys, as a result of hardware component failure, need to be regenerated how does this impact on the original implementation. For example can they just be reapplied and then everything continues as normal.

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204 Posts

June 11th, 2008 07:00

Hi there,

on your license server, open a command prompt and type dir for your system drive. There is a volume serial number coming up. The license server can start, if this number is the same. So, a system board failure will have no impact, but a change of drives or a move of the server.

But also for this, there is a Sysinternals tool called VolumeID, with which you can change this entry. Make sure, you have a copy of this number in your documentation! ;-)

Best regards,
Jochen.
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