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February 22nd, 2012 13:00
emailxtender 4.7 export to pst
we have Exchange 2003 and Exchange 2010 on the network. almost all user mailboxes are in Exchange 2010. emailxtender mailbox is still on Exchange 2003. i want to export users mailbox archives by user mailbox. i tried to use exSearch and select a mailbox and nothing shows up. if i use the user's name in search for words, i see the archive emails. however some e-mails that do not belong to the user shows up because the user's name is mentioned in the email or in an attachment. is there a way for me to export the pst by user mailbox? thanks.
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RKatwal
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February 27th, 2012 19:00
It appears you already moved users from Exchange 2003 to Exchange 2010. While doing so you would have lost the Exchange DN entries. WHen messages are routed within organization they are routed with Exchange DN and the same gets used for user ownership.
Please follow the EX Admin Guide, Identity management section for more details. There are support notes created to help in situation when a user leaves organization and you need to search for those emails. The same will be applicable to you because of the changed entries.
Thanks,
Rajan