Does EX support and use Outlook Categories ?

Greetings,

I do not know if EX will be keeping record of Categody data (at least when I am writing it).

To my understaning EX keep copy of a message as you will have if you drag and drop a message from outlook to a windows folder.

If the category is part of the message then I believe it would be saved as it is in the EX server. But should users will change category, EX will not archive those because it already has the copy (unless the property is part of ID algorithm used that will result into different message ID).

At this stage EX Search plug-in to my understaning does not allow search messages by category only.

I believe if you need a official answer you should contact EMC EmailXtender Support and they will be able to provide you all the relevent information.

Thanks,
Rajan

Thank You.
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EX does not support outlook categories. I have an open case for this and I've been told this functionality will be added with a fix pack or next release.

Hi
We're using EX shurtcutting and have the same issue with Outlook attributes. In our case this is not "Categories" but "Flag Status".

Wylz, do you know when will be new release (or fix pack) ?
Please, notify me if you get the solution. Me email address is Lina.Verbenko@aton-line.ru/

ThankYou in advance

Theme up

Hi everybody,

interesting that EMC told you they wanted to do anything... this is an old issue and in my opinion this cannot be included in the current architecture.

Reason:
- EX archives the entire messages including the user MAPI properties.
- When archiving a message, this information is archived in its entierty; but subsequent messages from other users with different categories/flags are ignored as the message is (basically) the same. The other information based on different users is ignored...
- When having shortcutted mails including the mailbody, every user whatever category/flag they had initially will receive the category/flag the message was archived with.

This happend me when ingesting PST data or old mailbox data of users.
=> Therefore EMC recommends to use journal archiving. <- a journaled message has no category/flag set.
=> Therefore EMC recommends to NOT to shortcut the mailbody.<- the user mapi properties are retained for the user.

So, this is an issue for many people, but in my opinion can only be solved with the next version ES1. I wouldn't get my hopes up.

Hope that helps,
Jochen.

Thank you, I'll create issue for support..