Unsolved
This post is more than 5 years old
3 Posts
0
291
June 30th, 2009 04:00
Different numbers of message in the volume and the index
Hello
I keep getting a blue envelope icon in the administrator interface. When I run a health check, I can see that it says that there is no message in index'et against it in volume. I have tried to remove everything from the index folder except of the volume.txt file, and then reindex it again, but nothing it helping. I hope that there is one who can help me.
I keep getting a blue envelope icon in the administrator interface. When I run a health check, I can see that it says that there is no message in index'et against it in volume. I have tried to remove everything from the index folder except of the volume.txt file, and then reindex it again, but nothing it helping. I hope that there is one who can help me.
No Events found!
RKatwal
2 Intern
•
600 Posts
0
July 2nd, 2009 15:00
Remember that Healthcheck application do not refresh is its kept open. Here is what i would suggest.
1. As you said you already reindex the index set, see if after reindexing finishes if there are multiple files created in the index set.
2. There will no Healthchk.bin file there which will be created after 9:00PM server time.
3. Next day open healthcheck to see if it reports better data.
If not then I will suggest you contacting support as they might have to enable debugging for indexer to find out what is going on behind the scenes.
Thanks
Raj