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558

February 12th, 2009 12:00

Creating Rules In EX to collect certain users into different Folder/Cabinet

Hello,

We currently have an EX/DX/Centera setup that works well.
EX is configured with the basic setup, One Vault, One Index, One Folder, with no rules
DX is obviously administered by EX and when loaded you can see media groups for each year/month.
We Journal, and shortcut/archive mailboxes on a regular basis.

We now want to make the journaled mail of a certain number of our users be separately stored from our general user base.

To do this I was considering creating a 2nd cabinet under the vault. On that Cabinet I was going to create a rule to capture all these special users mail. When i researched how rules can be set up, they can be created for "domain address, "keyword", or "email address/Distribution List" None of these will let me specify the group of users that I want to collect mail into this 2nd cabinet. The distribution list will only capture mail sent to the distribution list group email address, it will not capture the mail sent to the users who are a member of that DL.

How can I proceed with separating 10 users to be stored in a different cabinet? Do I need to create a folder for each one of these users under the new cabinet?

2 Intern

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138 Posts

February 12th, 2009 13:00

To clarify my last question there:
"Do I need to create a folder for each one of these users under the new cabinet?"

Do I need to create folders under the new cabinet and create a collection rule on each to collect one users email?

2 Intern

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600 Posts

February 12th, 2009 21:00

Hi Wiser,

I have never tested this scenario but how about having multiple collection rules on newly created cabinet ? This might make your system a little slow because when messages will hit rule queue they will have to be checked for every single rule.

If you have test environment you might want to try it. Alternatively move these users to a new mailbox store and archive that mailbox store using small end EX server.

If things will change with upcoming releases we just need to wait and watch.

Thanks,
Raj

2 Intern

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138 Posts

February 13th, 2009 07:00

Thanks. Raj, I will try what you suggested with some test users.

I'm hoping that EX will automatically create new media folders following the same naming structure used currently for the default. Our goal is to totally separate these 10 users from the rest of the company, so that we can start implementing deletion of old mail on the general users of the company while not touching these ten.

Thanks,

2 Intern

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138 Posts

February 13th, 2009 08:00

My test went well, I can see that mail for my test user is going into the new Cabinet path.

However, the next thing I need to do is ensure I can protect all the PAST mail for this group of users. We realize that it would have been much easier to set it up this way from the beginning of our EX deployment, however we did not have this requirement in front of us at the time.

What I was going to do was:
- Extract all of a users mail history to PST
- Create a Rule to collect the users mail to the new cabinet.
- import all of the mail history into a temp folder in his mailbox
- Shortcut (archiving checkbox cleared) this folder to make the mail archive to the new cabinet.

The last step there doesn't seem to work. I think it is not working because when the message is checked against the SQL database, it knows the message exists somewhere in the archive already and it just shortcuts the message.

Any ideas how I can proceed to get these users history of mail into the new cabinet?

2 Intern

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138 Posts

February 18th, 2009 07:00

I've opened support case EMC# 28282716 to see if this is at all possible.

15 Posts

September 11th, 2009 14:00

Did EMC provide you with a response to this situation?
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