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September 16th, 2014 13:00
Change Retention Policy for a Promoted Employee
I have a customer with a fairly new SourceOne install. He has two policies: 7 years and permanant. One of his users has been promoted to a position that requires all of his emails to be kept permanently. Is there a way for his already archived messages to get moved to the permanent archive?
Thanks!!
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BenCs
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September 18th, 2014 06:00
I've done this in the past for another customer as well.
The best way to do this is to perform a Web Search (with an account with Adminsitrator permissions on the two mapped folders) and select 'Owner' as Search Criteria and select the specific user.
Make sure you've selected the mapped folder which is linked to the 7 year retention archive.
Perform a select all and make sure your resultset is less than 100 000, use dateranges to filter this.
When you've got the data, select all and Copy them to the other Mapped Folder.
All the data will be newly processed there and the new retention will be applied.
Please don't hesitate to ask if you've got any other questions!